Actuate’s August 2009 Open Source Survey reported users see community-based Help as one of the key benefits of adopting open source software.<\/p>\n

The benefits of adoption for the 1,500 respondents were:<\/p>\n

Community-based Help (33.2%)<\/p>\n

Access to source code (72.6%)<\/p>\n

Built on open platforms (63.9%)<\/p>\n

Scalability (57.2%)<\/p>\n

Flexibility (54.3%)<\/p>\n

Not locked into Microsoft (40.9%)<\/p>\n

Standards-based technology (31.7%)<\/p>\n

Source : http:\/\/kn.theiet.org\/magazine\/issues\/0915\/open-source-0915.cfm<\/a><\/p>\n

This shows the importance users place on Help and community-based Help\u00a0in open source\u00a0software projects.\u00a0 In this study, users see it as more valuable than having standards-based technology.<\/p>\n","protected":false},"excerpt":{"rendered":"

Actuate’s August 2009 Open Source Survey reported users see community-based Help as one of the key benefits of adopting open source software. The benefits of adoption for the 1,500 respondents were: Community-based Help (33.2%) Access to source code (72.6%) Built on open platforms (63.9%) Scalability (57.2%) Flexibility (54.3%) Not locked into Microsoft (40.9%) Standards-based technology… Read more »<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[159,157,145,194,236,222,229,233],"tags":[273,285,278,303,264],"class_list":["post-827","post","type-post","status-publish","format-standard","hentry","category-online-communities","category-survey","category-technical-author","category-technical-communication","category-technical-documentation","category-trends","category-user-assistance","category-user-generated-content","tag-collaborative-authoring","tag-online-help","tag-technical-documentation","tag-trends","tag-user-assistance"],"acf":[],"yoast_head":"\n