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1.0Cherryleafhttps://www.cherryleaf.comGetting users to read the Help rather than call support - Cherryleafrich600338<blockquote class="wp-embedded-content" data-secret="dEMSNK1Vd2"><a href="https://www.cherryleaf.com/2017/03/getting-users-read-help-rather-call-support/">Getting users to read the Help rather than call support</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.cherryleaf.com/2017/03/getting-users-read-help-rather-call-support/embed/#?secret=dEMSNK1Vd2" width="600" height="338" title="“Getting users to read the Help rather than call support” — Cherryleaf" data-secret="dEMSNK1Vd2" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript">
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We spotted an interesting statement by the “Father of Behaviour Design”, BJ Fogg: “For somebody to do something – whether it’s buying a car, checking an email, or doing 20 press-ups – three things must happen at once. The person must want to do it, they must be able to, and they must be prompted to... Read more »