We’ve added a further simple online calculator to the Cherryleaf Web site. This one is for calculating the potential savings in support costs derived from a single sourcing content management system. See our Single Source Cost Reduction Calculator page. We’re also developing a more comprehensive spreadsheet to help you measure the value of documentation. Contact… Read more »
Tag: trends
“Digital Natives” and the end of traditional hotline support
Are we seeing a new generation growing up who are shying away from telephone-based support in favour of text-based support? This is one conclusion we can draw from a New York Times article last week on teenagers (whom it called “Digital Natives”) and technology. It reported on research from the Pew Research Center that indicated: Children… Read more »
Our recent appearance in The Independent newspaper
Cherryleaf got a mention in The Independent newspaper this week, when it published an article called iPad: Manual not included. The iPad doesn’t come with instructions – and it’s not the only gadget to do so. Are we losing our curiosity about how technology works?
Cherryleaf announces a new alternative to offshoring technical documentation
Cherryleaf is, on this special day, pleased to announce a new service for customers considering offshoring or nearshoring their technical documentation requirements. From our new state-of-the-art offices at Mudeford Sands (see below), you now have a new way of obtaining resource for your projects. It’s known as “sea-shoring”. Once you disembark from the land train,… Read more »
Presentation: The future for technical writing – learning from other professions
Ellis Pratt, Sales and Marketing Director at Cherryleaf, has been invited to speak at the ISTC Cambridge area group’s meeting at 7pm on Monday 26th April. The presentation is called: “The future for technical writing – learning from other professions”. We’ll look at what the future may hold for technical communicators, and whether we can learn lessons… Read more »