Scriptorium has published the recording of the webinar it hosted on trends in technical communication. In this webinar, Ellis Pratt, Sarah O’Keefe and Tony Self discussed emerging trends in technical communication. Trends in technical communication for 2010 There was a suprising amount of unanimity between the three of us.
Tag: trends
Technical writing company creates single source cost reduction calculator
We’ve added a further simple online calculator to the Cherryleaf Web site. This one is for calculating the potential savings in support costs derived from a single sourcing content management system. See our Single Source Cost Reduction Calculator page. We’re also developing a more comprehensive spreadsheet to help you measure the value of documentation. Contact… Read more »
“Digital Natives” and the end of traditional hotline support
Are we seeing a new generation growing up who are shying away from telephone-based support in favour of text-based support? This is one conclusion we can draw from a New York Times article last week on teenagers (whom it called “Digital Natives”) and technology. It reported on research from the Pew Research Center that indicated: Children… Read more »
Our recent appearance in The Independent newspaper
Cherryleaf got a mention in The Independent newspaper this week, when it published an article called iPad: Manual not included. The iPad doesn’t come with instructions – and it’s not the only gadget to do so. Are we losing our curiosity about how technology works?
Cherryleaf announces a new alternative to offshoring technical documentation
Cherryleaf is, on this special day, pleased to announce a new service for customers considering offshoring or nearshoring their technical documentation requirements. From our new state-of-the-art offices at Mudeford Sands (see below), you now have a new way of obtaining resource for your projects. It’s known as “sea-shoring”. Once you disembark from the land train,… Read more »