Update on our iPad as a documentation device training course

Here’s an update on the training workshop we’re currently developing on how to use the iPad and other tablets as a device for delivering documentation. The trainer’s slide deck has been completed and is out for review. Once that’s been signed off, we’ll check the timings and determine if this is a half or full… Read more »

Our 2nd ‘Trends in Technical Documentation’ Talk – 9th May 2012

Cherryleaf is curating and hosting a programme of talks on trends in technical documentation. At these sessions, there’ll be presentations from respected members of the Technical Communication profession, plus the opportunity to network with your peers. The next talk is: User Assistance in a Social World We’ll be looking questions, such as: Where does technical documentation… Read more »

Will the growth of tablet and mobile phone based reading lead to the return of Clippy?

Microsoft Clippy (aka “Office Assistant” or “Clipit”) is a feature remembered by many users of Microsoft Word. It assisted users by way of an interactive animated character, which interfaced with Office’s online Help. Although the concept of “embedded” or “persistent” Help was good, its application in the real-life working environment was not well received. With more and more… Read more »

Book review: Confluence, Tech Comm, Chocolate

I was sent a review copy of Confluence, Tech Comm, Chocolate: A wiki as platform extraordinaire for technical communication, by  Sarah Maddox. It’s about using wiki technology for developing and publishing technical documentation, using the Confluence platform, the emerging trends in the creation of User Assistance and, in places, chocolate. The book is aimed at three… Read more »