At this moment, Autodesk’s Web based Help system statistics stand at: 3,166,604 visitors (since 1 Feb 2011) 31,268 registered users 388,517 pages 4914 videos 3,282 comments 815,966 page edits 2,333,219 all contributions More at Irregular Enterprise Would you like your Help system achieve similar results?
Tag: trends
Content doesn’t matter? Don’t tell Coca Cola!
If you’re not sure the value of content and writing, take a look at this video from Coca Cola. Jonathan Mildenhall, Vice-President, Global Advertising Strategy and Creative Excellence at The Coca-Cola Company describes the challenge of content creation to Coca Cola and why it is so important to them. The terminology Jonathan uses in the… Read more »
What Should Technical Communicators Do When Products “Just Work”?
Here is a copy of the slides Ellis will be presenting in Chicago on Monday. STC summit 2012 What Should Technical Communicators Do When Products “Just Work”?
How software users become champions
Matthew Syed is a British sports journalist and former three times Commonwealth Games gold medallist, who has been investigating what is needed to make people excellent at doing any task involving complexity. He argues that natural talent, your genes, are far less important than many people think. What’s important is practising what you can’t quite do…. Read more »
Announcing our ‘Using the iPad as a documentation device’ workshop: 31 May 2012
We’ve completed the slides and booked the training room for our new workshop, Using the iPad (and other tablets) as a documentation device: With more and more people using the iPad and other tablets for reading technical documentation, this workshop looks at how tablets can be used by organisations to design and deliver technical documents and… Read more »