Ray Gallon has recently completed a series of webinars looking at new models for providing end user Help (A Cognitive Design for User Assistance). In the third webinar, Ray looked at how people learn today and he suggested a new approach for the future. He used The Common European Framework of Reference for Language‘s description of… Read more »
Tag: trends
The number of companies using DITA – a story of success or failure?
It’s been seven years since DITA (Darwin Information Typing Architecture) became an open standard. DITA, for those that don’t know, is an XML-based standard for structuring, writing, managing and publishing the type of content that you’d typically find in user guides, online Help and other technical documentation. Recently, the DITAWriter web site researched how many organisations… Read more »
Extra date for Trends in Technical Communication Workshop – Advanced Technical Writing Techniques
You’ll find we’ve added a new training course date on our Web site for our Trends in Technical Communication Workshop – Advanced Technical Writing Techniques. It will be held on Monday 25th February. The January course sold out within ten days, so it’s wise to book early. If you’ve read the technical writing blogs and magazines, you’ll… Read more »
It’s sold out – Trends/advanced technical writing techniques course on 31 January
Our Trends/Advanced Technical Writing Techniques training course on the 31st January has already sold out. Sorry if you were planning to book. We had bookings from both large organisations, such as IBM, Sage and Sony, and individual freelance Technical Authors. Given the amazing demand for the January course, we may schedule another public course towards… Read more »
Where do the new trends and ideas in technical communication come from?
Sometimes we hear Technical Authors complain that the Help Authoring Tool vendors are not innovative enough. We believe that’s an unfair criticism, and that it’s unrealistic to expect the vendors to lead changes in technical communication. The new trends and ideas in technical communication need to come from other places. We have moved away from… Read more »