Google Glass, a wearable computer with a screen above the right eye, goes on sale in 2014. Glass is almost certainly going to be used to support maintenance and repair calls, providing technicians (and other types of user) with the ability to access manuals and discuss situations with remote colleagues. So are your user manuals,… Read more »
Tag: trends
September date for Trends in Technical Communication Workshop – Advanced Technical Writing Techniques
We’ve added a new date for our Trends in Technical Communication Workshop – Advanced Technical Writing Techniques course. It will be held on Tuesday 17 September 2013, in central London. You can book a place via the webpage Trends in Technical Communication Workshop – Advanced Technical Writing Techniques.
Where is User Assistance going? A summary of the bloggers’ thoughts
There’s been quite a few blog posts recently by a variety of bloggers and companies about the current state of User Assistance (such as online Help) and possible ways it could be improved. We thought it might be useful to provide a summary of all the different ideas floating around. This summary primarily looks at… Read more »
What can Star Trek tell us about the future of technical communication?
It’s amazing how much of the future technology in Star Trek has already become reality. The computer tablets used by the crew in Star Trek Next Generation seemed almost fanciful when we first saw the show, but, by next year, it’s predicted the majority of US households will own a tablet. So what other technologies… Read more »
Slides from the Adobe Day Europe discussion on “Assisting the millennial user – challenges and opportunities in the decade ahead”
Here are the slides the panel put together for the Adobe Day Europe discussion on “Assisting the millennial user – challenges and opportunities in the decade ahead”. We didn’t get time to cover all of the topics in the time we had available (unfortunately some of the previous speakers overran their time slots).