Saint Nicholas’s day has passed, which means Christmas is getting close. So what would a Technical Author ask from Santa Claus? One thing we could request is the ability to embed one Google document inside another. That would mean that Google Docs could support some basic content reuse. Another would be to request Madcap Flare’s… Read more »
Tag: trends
Changing times in technical communication 3 – The long form Help topic
One of the most recent developments in web page design has been the introduction of “long form” web pages. Will we also see the long form approach used in Help, or perhaps start to influence the way some Help pages are designed?
Changing times in technical communication 2 – Workflow
We’ve been on the road in recent days and weeks, visiting different documentation teams, and we’ve found there are distinct signs of change. In this post, I’ll look at how we’re starting to see the workflow for creating User Assistance beginning to change. We found many documentation teams overstretched and starting to be asked how… Read more »
Changing times in technical communication
We’ve been on the road in recent days and weeks, visiting different documentation teams, and we’ve found there are distinct signs of change. In previous years, most documentation managers have effectively been saying to us their organisations weren’t really clear about the value of documentation. As the Technical Publications team usually amounts to less than… Read more »
Our next Advanced Technical Writing Techniques course – 2 December
We’ve scheduled another Advanced Technical Writing Techniques public course – on Monday 2nd December. Discover the advanced new writing styles emerging in technical communication. Don’t get left behind: past clients include technical communicators from Citrix, IBM UK, Lloyds Banking Group, Sage plc, Schlumberger and Visa International. To book your place, see Advanced Technical Writing Techniques… Read more »