We’re running a virtual classroom training course on writing policies and procedures in January 2021. The course teaches you how to write clear and effective policies and procedures, in a straightforward and efficient way. It will be delivered using Microsoft Teams, in two three-hour sessions, on consecutive days: Tuesday 19th January 2021, 1300-1600 UTC Wednesday… Read more »
Tag: Training
Policies and procedures writing – New virtual classroom course
We got there in the end. We’re now running policies and procedures writing training in a new, virtual classroom, format. The course teaches delegates how to create clear and effective policies and procedures. It’s delivered using Microsoft Teams, in two three-hour sessions, on consecutive days. We’re looking at delivering an open/public course in January 2021… Read more »
What should we teach Support staff about technical writing?
We’re going to be running a technical writing course for a client where the delegates are from the Support department. This means we have had to consider what we should teach Support staff about technical writing. We sent the delegates a pre-course questionnaire, asking them what they’d like the course to cover. I thought it… Read more »
Our article on moving classroom training online
With the COVID-19 lockdown, many organisations have had to stop providing classroom-based training. As the restrictions are loosened, will it come back? Will it be as popular and as common as it has been in the past? Here is a link to a PDF copy of an article Ellis wrote for the latest edition of… Read more »
New checklists and guides to help you when you are writing policies and procedures
We’ve created some additional resources to help you when you’re writing policies and procedures. These include a guide and a checklist to help you get started with writing a new policy. They highlight the key information that should be in every policy, and help you get over “writer’s block”. There’s also a checklist to help… Read more »