New – Technical Writer induction course

Yesterday, we launched our online Technical Writer induction course. This online course covers the technical documentation process and the skills you need in order to be a successful Technical Writer or Technical Author. Created by the authors of the popular “How to Write Instructions” book, this 14 module course explains the technical communicator’s role in… Read more »

Is most beginner technical writing training out of touch with the real world?

In developing our new Technical author basic/induction training course modules, one thing that struck us was it is easy to talk about a technical writing process that is often not followed in reality. For example, most books on technical writing describe how the writing project begins with a planning stage, an activity where the project is… Read more »

Writing user documentation collaboratively in an Agile environment

Hi, You provide wonderful newsletters full of useful information. Thank you. I’m a Senior Technical Writer in a small company, and I have one contractor working for me. We have come up against a challenge. <snip>… My team currently uses RoboHelp, which is not a collaborative, team tool for writing. The company likes to think… Read more »

“How to write instructions” – our second Kindle ebook experiment.

We’ve just published our second ebook, called “How to write instructions“. It’s currently priced at just £2.83. This short, concise guide explains how to write instructions, policies and procedures. Written by members of the projects team at technical writing services specialists Cherryleaf Ltd, this book is for anyone who needs assistance in writing instructions for… Read more »

Learning technical writing in twenty minutes

In January 2011, a Westminster girls school ran an event showcasing professions that use written communication skills. They asked if somone from Cherryleaf could talk about being a Technical Author. We decided the best way was to take parts from our training writing courses, and teach them about technical writing. Here’s what we covered: This… Read more »