Podcast 68: TCUK 2019 – The interviews

This episode of the Cherryleaf Podcast contains interviews recorded at the Technical Communication UK 2019 conference. Transcript: This is the Cherryleaf podcast. Hello and welcome to the Cherryleaf podcast. This podcast contains recordings from the TCUK 2019 conference, the technical communications UK 2019 conference. This is a conference run by the Institute of Scientific and… Read more »

Podcast 65: Making ReadMe files more engaging, with Shwetha Madhan of VMWare

Shwetha Madhan works as an Information Developer for VMware, in Atlanta Georgia. She recently worked on a new approach to the release notes for the Workspace ONE product, where VMWare effectively turned them into a powerful marketing tool. They achieved a 7-fold increase in their click through rates (CTRs) by implementing a new tone of voice and engagement… Read more »

How you could make your Help topics appear at the top of the Search Engines

  We’ve just uploaded a video on “How you could make your Help topics appear at the top of the Search Engines”. It’s about Schema.org/HowTo, which Google is promoting as the way to get instructional content to appear in the snippets box. There is a longer version of this video in Cherryleaf’s Advanced Technical Writing… Read more »