You can now download our Adobe-commissioned white paper “The changing nature of content” via Adobe’s website. “Some organizations are changing the way they write User Assistance, and are, for some content, not using the generally accepted best practices. Through web analytics and other measures, organizations are reporting a noticeable benefit from making these changes.” See: The… Read more »
Tag: Technical Communication
Changing nature of content free webinar: registration now open
Registration for our upcoming free webinar, “The changing nature of content”, is now open on the Adobe online events Web page. You’re welcome to join us at 7pm (GMT+1) on 24th April 2013. In recent years, technical communicators have focused on improving User Assistance through new technologies and systems, with the assumption that the nature of the content… Read more »
Learning from Netflix
You’ll find our latest post for the Society for Technical Communication on its Notebook blog. It’s called Letter from the UK: Learning from Netflix: “Netflix can track and analyse, in minute detail, the behaviour of every person who watches a programme on its service. The rumour is that Netflix used its “big data” to decide what… Read more »
You can now create a free iPad magazine for your online Help, training and support content
Flipboard is a popular app for the iPad and Android devices that presents information in a magazine layout. Users can subscribe to different topics, with the content pulled in from the links tweeted by their friends on Facebook and Twitter. They can also view Web sites and blogs (if they contain a RSS feed) as an… Read more »
Webinar: The changing nature of content
You’re welcome to join us on our upcoming free webinar, “The changing nature of content”, which will be held at 7pm (GMT+1) on 24th April 2013. In recent years, technical communicators have focused on improving User Assistance through new technologies and systems, with the assumption that the nature of the content the tone of voice,… Read more »