Mindtouch has published its latest (2014) list of most influential Techcomm experts, and, once again, Ellis Pratt of Cherryleaf is ranked as the highest ranked technical communications professional outside of the USA. Little Bird measures the popularity and frequency of people’s blog posts, tweets and activities on sites like Facebook and YouTube, so this is a… Read more »
Tag: Technical Communication
MadWorld 2014 conference review
Once again, I enjoyed immensely Madcap Software’s MadWorld conference in San Diego. This was Madcap’s second annual conference, building on the success of MadWorld 2013.
The conversation confusion in technical communication
We noticed last week a few tweets in our Twitter stream about how technical documentation and user assistance will be turning into a conversation. A dictionary definition of conversation is: 1. The spoken exchange of thoughts, opinions, and feelings; talk. 2. An informal discussion. Informal, verbal, interactive, spontaneous communication is quite different from pretty much all forms… Read more »
Book review: Every Page is Page One
There’s a joke in education along the lines that students are taught the notes their teachers wrote down at university 20 years earlier…without going through the heads of either. I mention this because there have been a number of technical communicators who have started to question the technical writing best practices that have been taught… Read more »
Every Sherlock Holmes needs his Watson (or Molly)
Series 3 of Sherlock has just started on BBC One in the UK. As nearly everyone knows, Sherlock Holmes is a genius consulting detective. Yet, as the saying goes, every Sherlock Holmes needs his Watson (or, in the first episode of this series, needs his Molly). Sherlock Holmes is only a part of a pair,… Read more »