Review: Modern Technical Writing by Andrew Etter

Andrew Etter has written a short, Kindle ebook called “Modern Technical Writing: An Introduction to Software Documentation“. The book is Andrew’s personal view of technical communication, based on his experience of being a technical communicator in Silicon Valley. It neatly describes the “Docs-like-code” approach to technical writing, and it challenges the impulse to write about everything…. Read more »

New note-taking methods for technical communicators

Note-taking is an important part of a technical communication process. A typical project can move from the account manager to the project manager, and then onto the technical communicator.  Sharing information gathered at client meetings with project team members is often done through internal meetings and phone calls, handover documents written in Word, and other related… Read more »

Beta release of our Revising and Editing Content course

We’ve just published, as a beta release, our latest e-learning course: Revising and Editing Content. It covers the following topics: Editing Revising content Revising tools Editing and revising exercises Getting your content reviewed The relationship between editors and writers Revising and Editing Content is available as part of WriteLessons, which provides you with access to a range of e-learning… Read more »

Can a Technical Author be a master of more than one trade?

Technical Authors are normally seen as masters of writing user documentation, but their skills are not often applied to other areas of the business. For example, it’s usually the case our clients for software documentation are different from our procedures writing clients. However, we’re currently working for a client where we began by editing a… Read more »