Should you develop a comic instead of a user guide?

Listeners to BBC Radio Four this morning heard a report that a new study by researchers at Sheffield Hallam University (SHU) discovered comics are a better educational resource than traditional textbooks. In a related article, called How the humble comic book could become the next classroom superhero, SHU’s Paul Aleixo explained: “We found that the use of… Read more »

Technical writing builds trust in your organisation

I spoke at, and attended, the Content Strategy Applied 2017 conference last week. One of the keynote speakers, Madi Weland Solomon, explored what the impact of content has on users, and the trends that will inform content strategy in the near future. She said one of the key challenges for organisations will be dealing with the loss… Read more »

New software updates from Adobe

Adobe has officially released the Adobe Technical Communication Suite (2017 release) including the new 2017 releases for Adobe FrameMaker, FrameMaker Publishing Server (2017 release) and RoboHelp. It has also released the 2.0 Release of XML Documentation Add-On for Adobe Experience Manager. There have been a lot of improvements to the usability of the applications, reducing the number clicks required… Read more »

March dates: Advanced technical writing and new trends in technical communication training course

Discover the advanced new writing styles emerging in technical communication by attending Cherryleaf’s popular training course. Don’t get left behind: past clients include technical communicators from Citrix, GE, IBM UK, Lloyds Banking Group, Sage plc, Schlumberger, Tekla and Visa International. The next public classroom course will be held on Wednesday 29th March 2017 at our training… Read more »

Farewell?

Adrian Warman has started a series of posts on his blog about the future of technical writing. In today’s post, Farewell to the technical writer, he argues the traditional role of a technical writer is no more: “Marketing and sales specialists, designers, developers, developer advocates, support and operational people – indeed almost anyone associated with the overall… Read more »