In the How Powerful is Facebook’s Algorithm? (The Inquiry, BBC World Service), quantitative social scientist David Stillwell revealed computers can predict our personalities based on our Facebook activity. So could we use psychometric profiling of users in User Assistance?
Tag: Technical Communication
Video recording from the Agile The Docs conference
Agile Authoring methodology: Learning from Lean You’ll find the other recordings on the Agile The Docs webpage.
Should you develop a comic instead of a user guide?
Listeners to BBC Radio Four this morning heard a report that a new study by researchers at Sheffield Hallam University (SHU) discovered comics are a better educational resource than traditional textbooks. In a related article, called How the humble comic book could become the next classroom superhero, SHU’s Paul Aleixo explained: “We found that the use of… Read more »
Technical writing builds trust in your organisation
I spoke at, and attended, the Content Strategy Applied 2017 conference last week. One of the keynote speakers, Madi Weland Solomon, explored what the impact of content has on users, and the trends that will inform content strategy in the near future. She said one of the key challenges for organisations will be dealing with the loss… Read more »
New software updates from Adobe
Adobe has officially released the Adobe Technical Communication Suite (2017 release) including the new 2017 releases for Adobe FrameMaker, FrameMaker Publishing Server (2017 release) and RoboHelp. It has also released the 2.0 Release of XML Documentation Add-On for Adobe Experience Manager. There have been a lot of improvements to the usability of the applications, reducing the number clicks required… Read more »