We have been talking about the potential for using QR Tags since 2009, so it is great to see that MadCap Software has announced Flare version 7 will include QR Tag capabilities. MadCap states: In an online and searchable document, it is easy to include hyperlinks, URLs, etc., for users to access more information, but… Read more »
Tag: Technical Author
Contract Technical Writing Opportunities
We’ve had a number of enquiries recently from clients, which has lead to us having a number of Contract Technical Writing Opportunities on our books. Most of them require working at the client’s offices. For more details see our Technical Author Recruitment page.
Six reasons why your wiki isn’t working
Wikis are a great way to create and publish documentation online, but there are many wikis that haven’t worked. They comprise just a few pages of incomplete, out of date information. Why is that? Why do some wikis work and others just fail? Here are six key reasons why: 1. The wiki isn’t managed A… Read more »
Moving technical authors from institutional thinking to network thinking
In this video clip, Ecademy’s Thomas Power talks about how business leaders will have to switch between “institutional thinking” (closed, selective and controlling) and “network thinking” (open, random and supportive). There’s a similar challenge for technical communicators – between traditional “closed” user documents and collaborative, conversational, “open” online user assistance. Thomas claims: You have to be very… Read more »
New FrameMaker Training Dates
We’ve just updated our Web site with the latest dates for the public FrameMaker classroom training courses. These cover the period November 2009 to February 2010.