In five words, sum up your user documentation/user assistance

We posted a question on LinkedIn and Twitter, “In five words, sum up your user documentation/user assistance”. Here are the replies we received: Utpal Bhatt Technically correct, complete, searchable example   Andrew Lastrina Structured, concise, translatable, unrepetitive, transformable   Dr Meghashri Dalvi Get more out of it!   Aruna Panangipally Makes you effective and efficient!… Read more »

Results from our short survey into chatbots

Here are the raw results from our short survey into chatbots. We’ll be looking at these in more detail, and comparing it to similar surveys, in a future episode of the Cherryleaf podcast.

Policies and Procedures – Survey of issues and challenges

Our third survey! This one is on the most important issues organisations face with regard to writing policies and procedures – whether these factors are important for your particular business. It’s should only take about four minutes to complete. As with the other surveys we’re running, we’ll be sharing our findings on the Cherryleaf blog and… Read more »

Take part in our survey into the business drivers for technical documentation

We’re running a second survey – this one looks into the business drivers for technical documentation. Whether these factors are important for your particular business. Survey: What are the business drivers for technical documentation? It should take about three minutes to complete. We’ll be sharing our findings on the Cherryleaf blog and Cherryleaf podcast. We… Read more »