Our latest podcast – a round up of recent news in technical communications.

API documentation: the undiscovered country

Recording from UAEurope 2017 conference. With many software developers now spending their time developing APIs, there’s an increasing demand for API documentation writers. It’s a fast changing field, with emerging information design patterns and authoring tools. It’s also different from end user documentation, and this means many Technical Communicators are uncertain if and how they… Read more »

Help through AI, Help like Facebook

Reviews of two presentations at the UAEurope 17 conference. Kristof Van Tomme (Pronovix). Software support and Artificial Intelligence. Pawel Kowaluk (3di Poland). Knowledge Feed: Make your Online Help More Like Facebook Interspersed with interviews from at the UAEurope 2017 conference: Dr Tony Self. HyperWrite Willam van Weelden. Adobe Mike Hamilton. MadCap Software.

Why we’ve launched the Cherryleaf podcast on technical communication

Earlier this month, we started the Cherryleaf podcast, and we’re currently publishing a new episode each week. I thought it might be useful to explain why we’ve done this, instead of publishing videos. For the audience members, they are able to do something else at the same time as listening to a podcast. For example,… Read more »