Podcast 65: Making ReadMe files more engaging, with Shwetha Madhan of VMWare

Shwetha Madhan works as an Information Developer for VMware, in Atlanta Georgia. She recently worked on a new approach to the release notes for the Workspace ONE product, where VMWare effectively turned them into a powerful marketing tool. They achieved a 7-fold increase in their click through rates (CTRs) by implementing a new tone of voice and engagement… Read more »

Podcast 56: Microcontent in Flare

In this episode of the Cherryleaf Podcast, we speak to Mike Hamilton about the new microcontent features coming to MadCap Flare. In particular, we discuss chatbots and using microcontent to improve search results. If you are a Technical Author working on a SaaS based application or a web site, then this is well worth a… Read more »