Help in your line of sight

In an article called “The Future of Advertising will be Integrated“, Mark Suster argues readers’ attention is focussed on text and not the banners around it. This “banner blindness” is leading advertisers to move their messages to “the stream”. An example of this is Twitter’s promoted tweets service, where advertisers can pay for a tweet… Read more »

Google Chrome OS Help – What will it be like?

Techcrunch has reported on an early glimpse of Google’s upcoming Operating System, Chrome OS. So, you are no doubt asking, will Chrome OS come with online Help? Will it be initiated in a similar way to Help in Windows or by some sort of new means? From the screen shots on the Techcrunch site, it appears, yes,  there… Read more »

Open source survey reveals the value of community-based Help

Actuate’s August 2009 Open Source Survey reported users see community-based Help as one of the key benefits of adopting open source software. The benefits of adoption for the 1,500 respondents were: Community-based Help (33.2%) Access to source code (72.6%) Built on open platforms (63.9%) Scalability (57.2%) Flexibility (54.3%) Not locked into Microsoft (40.9%) Standards-based technology… Read more »