At the Write The Docs event in London last night, Gergely Imreh presented Resin.io’s approach to customer-driven docs – documentation as self service support. Resin.io is a software company that provides Linux containers to the Internet of Things. It sees itself as a support-driven organisation, and so documentation is very important to them. The discussions at the… Read more »
Tag: markdown
Farewell?
Adrian Warman has started a series of posts on his blog about the future of technical writing. In today’s post, Farewell to the technical writer, he argues the traditional role of a technical writer is no more: “Marketing and sales specialists, designers, developers, developer advocates, support and operational people – indeed almost anyone associated with the overall… Read more »
Using Markdown to create a boilerplate document for reports and proposals
Following on from our post Cutting and pasting content into Word documents – Is there a better way?, we’ve been looking at how organisations could use Markdown to create reports and proposals more quickly and consistently. The objective was to: Create something simple for non-technical people to use. Have a collection of re-usable chunks of content that… Read more »