Unexpected bonus August podcast episode! We spoke to Jennifer Morse, Vice President of Customer Success at MadCap Software, about the new Learning and Development features that have been included in latest release of MadCap Flare. More information: New Release: MadCap Flare 2021 r2 Bridging the Gap Between Technical Authoring and Learning & Development Webinar recording:… Read more »
Tag: Learning
Another Masters degree course for Technical Authors to consider
In August 2016, we blogged about a new online MSc course in Technical Writing Masters degree course from Cork Institute of Technology. There is another academic course for Technical Authors to consider: a distance-learning Master of Arts degree in Content Strategy from FH JOANNEUM. “The programme is designed to meet the needs of working persons and is specially suitable… Read more »
New online MSc in Technical Writing
The Department of Computing at Cork Institute of Technology (CIT) has announced new online Masters degree in Information Design & Development for 2016-17, together with a certificate and a postgraduate diploma. There aren’t any undergraduate or postgraduate university courses in the UK for technical communication, so online courses in other countries can be an alternative solution. In comparison to the technical… Read more »
Creating palaces of almost forgotten things
This weekend, we went to the Fabularium on London’s South Bank, where the programme highlighted The Museum of Almost Forgotten Things. It struck me that this concept could also be applied to technical communication. The impetus to write things down, to document policies and procedures and to write user documentation for software written in a… Read more »
New design models for providing end user Help
Ray Gallon has recently completed a series of webinars looking at new models for providing end user Help (A Cognitive Design for User Assistance). In the third webinar, Ray looked at how people learn today and he suggested a new approach for the future. He used The Common European Framework of Reference for Language‘s description of… Read more »