Google announces support for FAQ and How-to structured data

“Today we are announcing support for FAQ and How-to structured data on Google Search and the Google Assistant, including new reports in Search Console to monitor how your site is performing.” https://webmasters.googleblog.com/2019/05/new-in-structured-data-faq-and-how-to.html https://developers.google.com/search/docs/data-types/how-to https://schema.org/HowTo It will be interesting how this will/can co-exist with DITA.

Video – Being a Technical Writer at Google

Life at Google has just published a nice video that looks at the Technical Writers who work at Google. “Technical Writers at Google are a key link between engineers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem.” Here’s the video:… Read more »

Are your user manuals (and any other content) ready for Google Glass?

Google Glass, a wearable computer with a screen above the right eye, goes on sale in 2014. Glass is almost certainly going to be used to support maintenance and repair calls, providing technicians (and other types of user) with the ability to access manuals and discuss situations with remote colleagues. So are your user manuals,… Read more »

Google adds conversational search-by-voice to Chrome’s Help

Google has updated Chrome in build 27 to include conversational voice search, and this feature extends to the Help pages. According to TechCrunch, it transcribes your queries in real time. It also lets you use natural language, asking Google straightforward questions and getting straightforward answers, both read back to you by dictation and in actual… Read more »