Below is the video recording of my lightning talk at the London Content Strategy Meetup February 2013:
Tag: content strategy
The end of two-faced product documentation?
At some stage or another, a technical communicator is likely to have seen this image from Kathy Sierra:
Slides: What can content strategists learn from historical fighting manuals?
We’ve uploaded the slides for our latest lightning talk to SlideShare: What can content strategists learn from historical fighting manuals?
Slides: Applying Lean principles to content strategy
We’ve uploaded the slides from Ellis’ lightning talk at February’s London Content Strategy Meet Up to SlideShare: Applying Lean principles to content strategy See also: Free ebook: “The Lean user guide – applying Lean principles in User Assistance”
New design models for providing end user Help
Ray Gallon has recently completed a series of webinars looking at new models for providing end user Help (A Cognitive Design for User Assistance). In the third webinar, Ray looked at how people learn today and he suggested a new approach for the future. He used The Common European Framework of Reference for Language‘s description of… Read more »