One of the challenges when considering moving to a single sourcing authoring environment, such as DITA, is determining the Return on Investment. This often boils down to a key question: how much content can you actually re-use? Organisations typically attempt to answer this question in a number of ways: Conducting a semi-manual information audit of the… Read more »
Tag: consultancy
There’s a new page on our Web site: Reduce Support calls by engaging readers with user documentation
We’ve added a new page to the consultancy section of our Web site: Reduce Support calls by engaging readers with user documentation.