Thyssenkrupp is making Microsoft’s HoloLens goggles available to field-service staff, to assist them in diagnosing and repairing elevators. “HoloLens with Skype capabilities enables over 24,000 thyssenkrupp technicians to receive remote assistance by subject matter experts who can provide visual and audible advice using HoloLens’s mixed reality capabilities. These remote subject matter experts can see what… Read more »
Tag: Augmented Reality
QR Tags – coming to your local Technical Author soon
We have been talking about the potential for using QR Tags since 2009, so it is great to see that MadCap Software has announced Flare version 7 will include QR Tag capabilities. MadCap states: In an online and searchable document, it is easy to include hyperlinks, URLs, etc., for users to access more information, but… Read more »
Augmented Reality for maintenance and repair-BMW
BMW research projects – virtual world meets reality. In future, the real world is set to combine with the virtual at BMW Service. BMW Augmented Reality creates this bridge and extends the real world by adding virtual information. BMW Service is planning to use this technology as a means to assist BMW Service staff in… Read more »
The “Beyond Documentation” Webinar videos
Scriptorium Inc has uploaded the “Beyond Documentation” Webinar Ellis delivered back in August 2009. In this session he looked at the future of technical writing and likely changes to the ways in which user assistance is delivered. We asked: Are we moving beyond documents? If so, what does this mean for technical communicators? Part 1:… Read more »
Augmented Reality for Maintenance and Repair
In 2008, we first raised the potential of using augmented reality in technical documentation. We used instructions on repairing an engine as an example: Fast forward to today, and you can now see a video from the Department of Computer Science at Columbia University demonstrating a prototype of such a system: