Survey: Using AI in technical communication 2025

In April 2023 and 2024, we conducted surveys into the use of AI and ChatGPT in technical communication. This year, we’re carrying out our survey again, to see what has changed over the last 12 and 24 months. The survey contains eleven questions and it takes approximately four minutes to complete. As we have done… Read more »

Human v avatar in e-learning: Our first experiments with Audiate

Creating engaging e-learning videos with human presenters can be valuable, but it’s also time-consuming. Scheduling recordings, ensuring good audio quality, and finding the perfect background all have their challenges. We’ve been updating our e-learning course on generative AI, and we were intrigued by the avatar feature in Audiate and wondered if it could streamline our… Read more »

The rise of autonomous AI Agents: Will they redefine technical writing?

  In our previous post “Meet your future co-worker: Understanding the rise of AI Agents“, we explored the world of autonomous AI agents. Now, let’s revisit a crucial question for our profession: how might these intelligent systems impact the field of technical writing? Understanding the Agents: From simple to autonomous To recap, think of typical… Read more »

Meet your future co-worker: Understanding the rise of AI Agents

One of the most transformative shifts in the technology isn’t just “AI” in general – it’s the emergence of AI Agents. They are dynamic, proactive entities poised to revolutionise how we interact with technology and the world around us. What exactly is an AI Agent? An AI Agent is like a digital being that can… Read more »