It was Cherryleaf’s fourth anniversary (or “Cherryversary”, as our Director of Training called it) over the weekend. The past four years have flown by, with many new opportunities and markets appearing in that time. Over the weekend, I received an email asking some very interesting questions. I’ve listed these below, together with the answers. 1…. Read more »
Category: Uncategorized
Death of the Technical Author – Part 2?
The two most popular articles on our Web site were, for a long time, “The Death of the Technical Author” and “The future of Help? Nine trends in user assistance“. Our latest article is probably the closest to a follow up article for these. It’s called “New trends – applying Web 2.0 technologies to technical… Read more »
Another interesting Web 2.0 application
I’m not sure how it could be used by a technical author in technical documents, but it’s fun to use anyhow.
Managing Documentation Projects
One of the themes we’ve come across recently is issues to do with managing documentation projects when you are using an external technical author or technical writing company. Nad Rosenberg did a presentation at the STC region 2 conference on the tools she’d developed for her business. It led us to think about the tools… Read more »
New software releases from Madcap
Madcap has released two of the products it was showing at last week’s STC conferenece. MadCap Capture is a screen capture utility “designed specifically with the documentation specialist in mind”. “Authors can now produce “single-source images,” a new concept in the field of Help documentation. From a single image, an author can generate an output… Read more »