Instant Messaging and audio support in e-learning

We’ve been looking at some of ways in which Instant Messaging and audio support can be built into e-learning, so that delegates can contact an instructor when needed. We think this will help improve the effectiveness of online courses. What do you think of this approach?

How to Rescue Projects

Abdul Rauf Parker has written a free guide called “How to Rescue Projects”. Major causes of project failure include one or more of the following: The business objectives were unrealistic. The project scope was not well defined or agreed to. The underlying technologies were not mature enough. Effective project management practices were not followed. Appropriate… Read more »

Technical Author Apprentice Programme – TAAP

Each year, organisations hire graduates for roles in technical authoring, courseware development, information development and user-centred design. Since there aren’t very many academic-level courses in technical authoring in the UK, very few people entering the profession have any formal training or prior awareness of the role. Cherryleaf’s Technical Author Apprentice Programme (TAAP) is a service… Read more »

Marketing Technical Authors

The STC UK chapter will be holding the first event of 2006 on Saturday, 21 January 2006. This event ties in with the Trans-European Technical Communications Competition and they are expecting delegates from both the UK and board members form the other participating European chapters. We’ve been asked to present a session on marketing Technical… Read more »

The missing manuals

Nature, they say, abhors a vacuum, and David Pogue has created a business selling “books that should have been in the box”. That is, manuals for popular consumer software and hardware products. “Missing Manuals … are not only bestsellers, they’re the most popular books on their topics.” So does this mean you should charge for… Read more »