Transcript of Delivering technical documentation via an API

Below is a transcript of our podcast episode Delivering technical documentation via an API: Welcome to the Cherryleaf podcast. In this episode, we’re going to look at documentation APIs. In a previous podcast we looked at trends in technical communication, and we were debating whether to include documentation via an API as one of the… Read more »

Docs Like Code – Interview with Anne Gentle

Here is early access to the latest episode on the Cherryleaf Podcast – Interview with Anne Gentle, author of Docs Like Code and Product Manager at Cisco. It will be published on the podcast channel on Monday. Topics covered: What is docs as code? Why do it? When might this approach might be applicable? The limitations… Read more »

Guide to chatbots in technical communication

Here is a pdf document we’ve created – a primer on chatbots in technical communication.  It is based on a post we’ll be publishing on tekom’s Intelligent Information blog: AI and chatbots in technical communication article  

AI and chatbots in technical communication – A primer

It seems likely artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? This podcast is based on an article we’ll be posting to tekom’s Intelligent Information blog. The article is currently out for review, and… Read more »