(Click on the image to enlarge) Edudemic has created an infographic outlining the likely future for education. Other education sites, such as Grockit.com, suggest the future of study will have three main strands: spend some time with experts spend time on your own, and spend time with your peers If education follow this path, will… Read more »
Category: trends
Free ebook on applying Lean principles in User Assistance
The Content Development team at Cherryleaf has created a a free eBook that provides help and advice on applying Lean principles to User Assistance. This short ebook explains how the principles of Lean manufacturing can be applied to developing software User Assistance and other forms of technical documentation. Lean is the parent/cousin of Agile Development,… Read more »
Towards Flow-Based User Assistance
Flow theory is a psychological concept that is gaining interest in e-learning. It is a concept that should be also considered in the fields of User Assistance and Technical Communication. Flow is akin to sportsmen being “in the zone” – flow is the situation where people are happiest when they are completely engaged in a task. Online Help… Read more »
Rethinking technical communications, rethinking Technical Authors
Our June newlsetter contains a links to a flurry of articles on rethinking technical communications. We’ve added comments to a number of these articles, and I thought it might be worth summarising our thoughts on the likely future for technical communication. Today, many products are not always “technical” A lot of technology today is part… Read more »
A help system with 3 million readers, 800K edits and 3K comments
At this moment, Autodesk’s Web based Help system statistics stand at: 3,166,604 visitors (since 1 Feb 2011) 31,268 registered users 388,517 pages 4914 videos 3,282 comments 815,966 page edits 2,333,219 all contributions More at Irregular Enterprise Would you like your Help system achieve similar results?