Which problems were the creators of DITA trying to solve?

We’re currently working on updating our DITA Basics training course. It’s likely we’ll offer the course as an self-study online course, a classroom course, and as a live tutor-led course delivered over the Internet. In carrying out this exercise, we realised that there was a need to answer some basic, fundamental, questions. So let’s look at some… Read more »

Delivering training live and online – some lessons learnt

Yesterday, we completed our first live, online training course. Even with a lot of testing before the course, there’s nothing like doing something for real. The good news is the course went well, and we’re happy to deliver further training courses online with the same technology. Having said that, there were a few lessons learnt.

Please take part in our brief survey on technical communications training

Please take part in our brief survey, and share your thoughts on training courses relating to technical communication: Cherryleaf Training Survey There are eight simple questions, and it should only take a couple of minutes to complete. It will help us understand what training technical communicators want, in order to improve their skills. Thank you!

Policies and procedures writing courses – beginner and advanced

You’ll find we’ve updated the Policies and procedures writing courses – beginner and advanced page on our website. This course will train your staff in how to create clear and effective policies and procedures information. This course was originally developed to train NHS staff in how to write and organise non-clinical policy, process and procedures documents… Read more »