One of the most popular developments in computing in recent years has been the emergence of cloud-based computing and Software as a Service (SaaS). Examples of cloud-based computing include Google’s GMail: Instead of an application being installed locally on a user’s computer, it runs on a remote server, accessed via the user’s Web browser. So is technical… Read more »
Category: Technical Writing
New – Affective Assistance and marketing writing services
Cherryleaf’s announced a new service today – Affective Assistance and marketing writing services . With technology becoming part of everyday life, sometimes the traditional approach to writing user documentation just doesn’t meet users’ needs. It can be the case that the formal and succinct approach to writing User Assistance isn’t right for users of your product… Read more »
New – Technical Writer induction course
Yesterday, we launched our online Technical Writer induction course. This online course covers the technical documentation process and the skills you need in order to be a successful Technical Writer or Technical Author. Created by the authors of the popular “How to Write Instructions” book, this 14 module course explains the technical communicator’s role in… Read more »
Assess your technical writing skills – could you be a Technical Author?
Following on from our post Assessing writing skills – a response to “What Does It Mean to Know How to Write?”, we’ve created an experimental test page on our Web site that can help you assess your technical writing skills. The idea is you can compare your skills profile with that of a typical Technical… Read more »
Writing user documentation collaboratively in an Agile environment
Hi, You provide wonderful newsletters full of useful information. Thank you. I’m a Senior Technical Writer in a small company, and I have one contractor working for me. We have come up against a challenge. <snip>… My team currently uses RoboHelp, which is not a collaborative, team tool for writing. The company likes to think… Read more »