Many software companies, when they start out, provide user documentation as downloadable PDFs or as web pages. As they develop more products and versions, and as they expand into countries that use different English spellings, the amount of documents can grow until it becomes hard to keep all of these documents up to date. It’s at… Read more »
Category: Technical Writing
Getting information from Subject Matter Experts
Interviews with Subject Matter Experts (SMEs) are some of the most useful sources for Technical Authors when they are gathering information about a product or procedure. This often involves asking a developer or departmental manager a series of questions focused on the types of questions end users are likely to ask. Interviewing is one of… Read more »
Changing times in technical communication 3 – The long form Help topic
One of the most recent developments in web page design has been the introduction of “long form” web pages. Will we also see the long form approach used in Help, or perhaps start to influence the way some Help pages are designed?
Our next Advanced Technical Writing Techniques course – 2 December
We’ve scheduled another Advanced Technical Writing Techniques public course – on Monday 2nd December. Discover the advanced new writing styles emerging in technical communication. Don’t get left behind: past clients include technical communicators from Citrix, IBM UK, Lloyds Banking Group, Sage plc, Schlumberger and Visa International. To book your place, see Advanced Technical Writing Techniques… Read more »
Technical writing career paths in the UK
Here are the slides on “Technical writing career paths in the UK”: Thanks to everyone who contributed.