While there have been huge leaps in the technology used to create and publish user documentation, it’s been quite a while since there were any serious changes to the writing style in technical communication. Here is a rough timeline for technical communications standards, according to xml.org: 1961 Quick Reader Comprehension (QRC) 1963 Hughes STOP – (Sequential Thematic… Read more »
Category: Technical Documentation
Webinar – Planning user documentation when you’re a startup business
We’re currently working on 40 minute webinar on: Planning user documentation when you’re a startup business If you have any questions on this topic, you can email these to us prior to the event. We’ll do our best to make sure we address them in the webinar. Send us an email with your question Details… Read more »
How much content can you actually re-use when you move to single sourcing?
One of the challenges when considering moving to a single sourcing authoring environment, such as DITA, is determining the Return on Investment. This often boils down to a key question: how much content can you actually re-use? Organisations typically attempt to answer this question in a number of ways: Conducting a semi-manual information audit of the… Read more »
Need content written? Need a Technical Author?
Need content written? Cherryleaf’s Content Development Services team can help: clear information, written for you, simply and efficiently: Need a Technical Author? Cherryleaf’s Recruitment Services team can help: the specialist recruitment service for permanent and contract Technical Authors. Call +44 (0)208 13 31 301 or send us an email.
Nine myths about technical writing
“We can design away the need for a user manual and online Help” The idea of a product that totally is intuitive to use, the product that sells itself, sounds terribly attractive. Often these are called commodities, and consumers tend to go for the cheapest one, or the one with the best brand image. There… Read more »