This a short video overview of managing a documentation project. It’s something we put together as a test of some of the functionality of Techsmith’s Camtasia software.
Category: Technical Communication
BBC’s Rory “Read the manual? Never!” Cellan-Jones discovers the need for manuals
I wonder if the BBC’s Technology correspondent, Rory Cellan-Jones, is regretting posting an article in August called “Read the manual? Never!” . In it, he said: It may be sad that we no longer seem to have that thirst for knowledge about how things work. But I’m afraid I’m just not going to start reading… Read more »
Open source survey reveals the value of community-based Help
Actuate’s August 2009 Open Source Survey reported users see community-based Help as one of the key benefits of adopting open source software. The benefits of adoption for the 1,500 respondents were: Community-based Help (33.2%) Access to source code (72.6%) Built on open platforms (63.9%) Scalability (57.2%) Flexibility (54.3%) Not locked into Microsoft (40.9%) Standards-based technology… Read more »
Transatlantic video interview with Anne Gentle on the Social Web for Documentation
We’ve just uploaded a 15 minute extract from a transatlantic video interview I recently conducted with Anne Gentle, where we talked about The Social Web for Documentation. The sound is a little patchy on the first slide, but it improves afterwards. A longer, 37 minute, version will be available to anyone who purchases the Cherryleaf Learning Zone… Read more »
Embedding videos into printed instruction manuals
Pepsi is pioneering the use of new technology that embeds video adverts in printed magazines. According to the Financial Times, the video starts when the reader turns to the appropriate page. See CBS and Pepsi bring video ads to printed page and CBS to run video ad in magazine this fall If it could be… Read more »