The closing keynote presentation of TCUK 2010, made by J Haynes, Chairman of the Haynes Publishing Group, contained advice useful not only to those creating manuals but also to any organisation looking to communicate information to others. John went through the 50 year history of Haynes, publishers of the Haynes manuals, and explained the reason for the company’s… Read more »
Category: Technical Communication
Will online video replace the written user guide?
TED’s Chris Anderson says the rise of Web video is driving a worldwide phenomenon he calls “Crowd Accelerated Innovation” – a self-fueling cycle of learning that could be as significant as the invention of print. He claims What Gutenberg did for writing, online video can now do for face-to-face communication…Information often can be taken in… Read more »
Understanding how people learn – the Affective Context Model
Nick Shackleton-Jones, Manager of Online & Informal Learning at the BBC, has created a video explaining the Affective Context Model and what it means for learning. He talks about how emotion plays a part in the way we learn. This provides me with an opportunity to highlight my presentation at the TCUK conference, “Documentation as… Read more »
If your business ever has to stand in front of a judge..
If your business ever has to stand in front of a judge, you may regret believing the documentating of procedures didn’t matter. When things go wrong, people ask “where’s it written down?” You’ll find them looking at what’s documented to see where the blame lies. If it’s not written down, or if it’s unclear, then the… Read more »
Translating and localizing documents – Cherryleaf interview with Lloyd International
Below is an interview between Ellis Pratt of Cherryleaf and Jill Fifoot of Lloyd International. In the interview, we discuss localizing and translating technical documentation. See also our Translation Services.