This guest post is from Peter Hayward of IBM (UK): Voltaire said that “the art of medicine consists in amusing the patient while nature cures the disease.” Technical editing is a bit like practising medicine. It has a focus on both prevention and cure, except we don’t have nature on our side. With editing, nature… Read more »
Category: Technical Communication
London’s “boris bikes” lack a certain something
I decided to try out London’s Barclays Cycle Hire, known colloqually as “Boris bikes”, yesterday. There are 6,000 bicycles distributed across central London that you can hire on an ad-hoc basis. While the scheme is a great concept, for the casual user it lacks something – information on using the bikes! Where user information is… Read more »
Documenting an Olympics
The London 2012 Olympic Games are less than a year away, and we recently came across some information about the IT systems that will be supporting the games. According to Computer Weekly, “Planning and implementing IT in any major project is challenging to say the least. Problems and delays can cost millions of pounds. The… Read more »
New review of Trends in Technical Communication – Rethinking Help
David Kowalsky has reviewed “Trends in Technical Communication – Rethinking Help” in the latest STC Puget Sound Chapter’s newsletter. Trends in TC ’s good introduction explains this eBook is a collection of articles and selected excerpts on recent trends in software technical documentation “to help those involved in developing software User Assistance, in all its forms, determine a… Read more »
Gamification of User Assistance – “RPG Maker for teens”
The latest addition to our bookshelf is RPG Maker for teens, which was released in the UK last week. “RPG Maker for teens shows teens and other beginners how to make fun, fantasy role-playing games that they can play and distribute on their computers using the easy-to-learn RPG Maker VX 1.20 program. RPG Maker requires… Read more »