In the ‘Whispers’ episode of BBC Radio Four’s Digital Human programme, Aleks Krotoski explores how rumours spread both online and in the physical world. As an example, she looked at how two people were able to spread a rumour that a tiger was running loose in London during the 2011 riots. Hope untrue!! RT @Twiggy_Garcia: #LondonRiots… Read more »
Category: Technical Communication
The big questions in technical communication
David Farbey wrote a semi-existentialist post on the challenges for technical communicators yesterday. I’d like to look at the issue in a different way, by looking at the big questions in technical communication today. The answers to these questions (which may be decided by people outside of the profession) are likely to affect the future… Read more »
2014’s Top 50 most influential Techcomm experts
Mindtouch has published its latest (2014) list of most influential Techcomm experts, and, once again, Ellis Pratt of Cherryleaf is ranked as the highest ranked technical communications professional outside of the USA. Little Bird measures the popularity and frequency of people’s blog posts, tweets and activities on sites like Facebook and YouTube, so this is a… Read more »
Issues for developers moving from on-premises software to Software as a Service.
On Monday, I spoke at the Visma Developer Days conference in Riga, Latvia, about some issues software companies have to address when migrating from developing on-premises software to Software as a Service. One of the of the biggest changes is that the revenues are spread over the lifetime of customer – they pay on a… Read more »
Topic-based authoring: The undiscovered country
Many software companies, when they start out, provide user documentation as downloadable PDFs or as web pages. As they develop more products and versions, and as they expand into countries that use different English spellings, the amount of documents can grow until it becomes hard to keep all of these documents up to date. It’s at… Read more »