New – Cherryleaf’s single sourcing and content reuse elearning course

Yesterday we released our latest elearning training course – single sourcing and content reuse. This online training course teaches the basic skills in single sourcing and writing content for reuse. The ten learning modules in this course contain videos of the trainer with supporting slides and images. The course includes exercises for the delegates to complete… Read more »

What it’s like to be a Technical Author

We’re planning to carry out a number of videoed interviews with a range of Technical Authors this week. This is to help promote the profession. We’ll be asking questions such as what their role is inside their companies, and how they became a Technical Author. The videos will be uploaded to the YouTube Channel for the Institute of… Read more »

Not being interviewed by BBC Radio

I was due to be recorded/interviewed first thing this morning over the phone for a piece a BBC local radio station was going to do about instructions and how get written. I was standing in for the President of the Institute of Scientific and Technical Communiators (ISTC). However, a producer called this morning to tell me they couldn’t… Read more »

Five predictions for technical communication in 2015 and beyond

It’s time to put our heads above the parapet, make ourselves hostages to fortune, and predict what will happen in technical communication in 2015 and beyond. 1. “User Churn” will lead to SaaS providers looking to assist users in better ways The move towards Software as a Service (SaaS) has led to organisations worrying about “user churn” –… Read more »