Two years ago, we asked which books should Technical Authors read, and we received some great responses. It’s always worth revisiting this topic, so please let us know what we should add to this list: Author Experience: Bridging the gap between people and technology in content management; Rick Yagodich Best Practices for Technical Writers and… Read more »
Category: Technical Communication
Webinar recording of the changing nature of technical content
STC France-TCeurope has published a recording of Ellis’ webinar presentation on the changing nature of technical content. The presentation lasted 50 minutes, followed by 10 minutes of questions and answers: Webinar recording of the changing nature of technical content
What should be on our roadmap for training courses in technical communications?
We thought it would be useful to reflect on our plans for topics and courses in technical communications. In the past, some of the best suggestions have come from customers and prospects; it’s great to pick up useful ideas from others. Today, you’ll find classroom or elearning training courses in: Technical writing (Technical Author/Technical writing Basic/Intermediate and Advanced technical writing… Read more »
The sad case of GDS and the tax manuals
The UK’s Government Digital Service has been doing great work in putting users’ needs before the needs of government, so it was a shock to see the revised tax manuals the GDS and HMRC published recently. In the GDS blog post, First HMRC manual on GOV.UK – give us your feedback, Till Worth explained: “HMRC has built a new… Read more »
TCeurope webinar: The changing nature of User Assistance content
Next week, Ellis will be presenting an updated version of his presentation on the changing nature of User Assistance content. This webinar is part of the TCeurope 2015 Colloquium. TCeurope is a European society bringing together six technical communication societies. We’ll explore whether the common technical communication practices, which were established and have remained essentially unchanged since the… Read more »