It seems likely artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? This podcast is based on an article we’ll be posting to tekom’s Intelligent Information blog. The article is currently out for review, and… Read more »
Category: Technical Communication
Free technical communication laptop stickers
These technical communication Venn diagram stickers have arrived. If you contact us, and you live in Europe, we will post some out to you.
Book – Current Practices and Trends in Technical and Professional Communication
This week, the Institute of Scientific and Technical Communicators published a book, called Current Practices and Trends in Technical and Professional Communication. Cherryleaf’s Ellis Pratt is one of its co-authors. “Technical and professional communicators are experts in making complex systems and worlds understandable to those who need to access them. However, both the concepts… Read more »
Our latest podcast – a round up of recent news in technical communications.
Is your documentation AI and chatbot ready?
It seems likely Artificial Intelligence (AI) and chatbots will play a key role in helping users, in the future. Amazon, Facebook, Google, IBM and Microsoft, as well as smaller technology companies, are all developing platforms for simulating an intelligent conversation with human users. This raises a question: Will chatbots mean we’ll write a how-to task in… Read more »