Docs Like Code – Interview with Anne Gentle

Here is early access to the latest episode on the Cherryleaf Podcast – Interview with Anne Gentle, author of Docs Like Code and Product Manager at Cisco. It will be published on the podcast channel on Monday. Topics covered: What is docs as code? Why do it? When might this approach might be applicable? The limitations… Read more »

Cherryleaf online courses are now available via an iOS app

Subscribers to Cherryleaf’s online courses can now take them using their iPhone, iPad, or iPod touch, plus the Teachable iOS app. Here’s how you can download the iOS app: Visit the Apple App Store on your compatible IOS device (requires iOS 9.3 or later). In the App Store, search for, “Teachable Online Courses”. Click the cloud… Read more »

Guide to chatbots in technical communication

Here is a pdf document we’ve created – a primer on chatbots in technical communication.  It is based on a post we’ll be publishing on tekom’s Intelligent Information blog: AI and chatbots in technical communication article  

AI and chatbots in technical communication – A primer

It seems likely artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? This podcast is based on an article we’ll be posting to tekom’s Intelligent Information blog. The article is currently out for review, and… Read more »