Do you love, or hate, the Help that comes with your product or service? Or is it just, Meh? Take a few minutes to tell us why, and let’s see if your situation is similar to others. We’ll be sharing our findings on the Cherryleaf blog and Cherryleaf podcast. Any findings we publish will be… Read more »
Category: Technical Communication
Managing a project? Need technical writers? Solve that issue today
This is one of our occasional reminders that Cherryleaf offers technical and business writing services. Don’t worry if you don’t have the time or skills to create the documentation in-house. You can use Cherryleaf to create: End-user documentation Online Help Embedded Help Getting started guides Knowledge Bases Quick reference guides Reference manuals Tutorials Screencasts and video… Read more »
In five words, sum up your user documentation/user assistance
We posted a question on LinkedIn and Twitter, “In five words, sum up your user documentation/user assistance”. Here are the replies we received: Utpal Bhatt Technically correct, complete, searchable example Andrew Lastrina Structured, concise, translatable, unrepetitive, transformable Dr Meghashri Dalvi Get more out of it! Aruna Panangipally Makes you effective and efficient!… Read more »
The risks with Technical Author certification
As part of the attempt to make technical writing similar to other professions, there have been a number of moves by different technical communication societies to introduce certification. This can be a good thing, but there are some dangers with it as well. Certification usually involves some training and a test. Students can be accredited… Read more »
Topic-based writing: what is it, and why should I care?
In this episode of the Cherryleaf Podcast, we take a look at topic-based writing. We explore: What is a topic? Features of topics Why use topics? Why not use topics? Where can you use them? What happens if you don’t use it? Tools for topic-based writing What do you need to know Interacting with others