Cherryleaf has skills in developing and creating content for Confluence based systems, and we’re developing our skills in this area for Mindtouch Technical Communications Suite as well. We’re available to work on your project. Contact us if you’d like to know more.
Category: Technical Author
The gamification of assistance (aka How to boast about your Help)
Gamification is the integration of game dynamics into any medium such as a Web site, Help file or community, in order to drive a positive response, participation and engagement from a target audience. It’s used by lots of organisations: airlines via Frequent Flyer Programmes, Google via AdWords, as well as more recognisable games software, such… Read more »
Rethinking the traditional bid proposal document
Recently, I attended a Miller Heiman strategic selling training session (hosted by Tim Robertson), which led me to wonder if it’s time to rethink the way organisations create bid/proposal documents. Typically, a proposal document sits outside of the sales prospecting and the Account Management systems and tools that a sales person may use. With the ability to… Read more »
What are your transferable skills?
This is post from guest blogger, Peter Wilford. One of the biggest challenges you will face when considering a career change is giving your CV the punch and bite it needs to make an impact in a new industry or sector. You may think that little of what you have done to date will count,… Read more »
Five non-technical writing books Technical Writers should read
Looking for a present for the Technical Author in your life? Here are five books, tangentially related to technical communication, that Technical Authors/Writers should read: Cognitive Surplus: Creativity and Generosity in a Connected Age Clay Shirky’s book on the power of productive, collaborative groups. (I’d originally listed Here Comes Everybody: How Change Happens when People… Read more »