Are we at the point when we need to acknowledge that classic online Help files are not working as well as they should – that is, as the primary source of information to assist users when they get stuck? This is not a Don Draper “why I’m quitting tobacco” moment, and this is not a… Read more »
Category: Technical Author
Technical Author jobs – latest vacancies
We’re still looking for candidates for these Technical Author vacancies: #4092 Documentation Team Leader, Antwerp, €45K-€50K #4088 Jnr Technical Author / Technical Author, London #4087 Jnr Technical Author / Technical Author, London SW4 #4086 Contract Senior Technical Author, 8 months, €32/hour Near Amsterdam #4085 Technical Author, Lancashire £28K
Turning a Technical Author’s work on its head
Q. What’s the most popular wiki in the world? A. Most people know the answer to this: It’s Wikipedia. Q. What’s the second most popular wiki in the world? A. It may surprise you to know that it’s WoWWiki, a wiki comprising over 250,000 articles and information. It may also surprise you to know it’s… Read more »
Why we’ve had a rebrand today- and why we need dancers
Following our introduction of seashoring this time last year, we’re excited to announce, on this special day, a rebranding of our company. We’re trialling the rebrand on this blog during today, so do let us know your thoughts. Copying the success of car reseller webuyanycar.com, we’ve decided to change our name to wewriteanyhelp.com. This name change… Read more »
Should we change the structure of user guides to make them more inspiring?
Nancy Duarte presented a talk on the hidden structure that the greatest communicators and persuaders have used over thousands of years: She argues effective presenters move from “What is” to “What Could be” during their speech: The effect is that changes happens – ideas get adopted. It’s easier to see it working in training documentation,… Read more »