What to write in a personal reference

Recently, I was asked to provide a personal reference for someone who was a member of my aikido club, as she had applied for a new job (as an IT Project Manager). When writing personal references, I try to relate my experience of the person in the personal setting to the work environment. For example:… Read more »

Selecting the right Technical Author to recruit for your organisation

It’s been a while since we added an article to our Web site (these days we tend to post content to this blog), but we’ve just written one called Selecting the right Technical Author to recruit for your organisation. The role of the technical author (also known as Technical Writer or Information Developer) is one… Read more »

I’m a technical author – Dispelling the myth (Redux)

Back by popular demand: A while back, we invited you all to challenge this by sending us photos showing the technical writer in a different light, doing things that counteract that stereotype. We’ve decided to run this again. So if you are a technical author and you’d like to be included, contact us and send… Read more »

UAEurope 2011 conference review

UAEurope 2011 was possibly the most enjoyable and interesting conference in its long history. Sonia Fuga of Northgate explained how they are using DITA, WordPress and Web 2.0 features to streamline the documentation process, simplify the review process and deliver interactive context sensitive Help for one of their larger applications. Delegates were interested in how… Read more »