The guilty pleasure of writing policy and procedure documents

We have a number of projects running at the moment that involve us improving organisations’ policy and procedures documents. It may not seem likely, but these projects are enormous fun. The best analogy I can find is that it’s like rearranging someone else’s record collection. Or in a more modern setting, it’s like creating a… Read more »

Brand authenticity and the role of the Technical Author

The current edition of Autocar (14/12/11) contains an interview with David Woodhouse, head of Ford’s London Strategy Concept Group, a semi-secret team that looks at emerging consumer trends. From the article: Woodhouse said “One of the rising trends is the search for authenticity. How does it (the product) tell you what it is?” Woodhouse points… Read more »

Vacancies for Technical Authors

We have clients looking to recruit Technical Authors for the following positions: #4102 Technical Author, Antwerp, Belgium, circa €44000 Permanent #4101 Technical Author, Leeds, £25K-£30K Permanent #4093 Technical Author / Writer Nice, France €35K-€45K (2 vacancies)