The importance of content in maximising the value of your business

According to business strategist Dr Alan Rae, it has been calculated that only 15% of the value of a company appears in the balance sheet. The rest is intangible value, which lies in four main areas: Knowledge in people’s heads – skills and tacit knowledge. Formal intellectual property rights – copyrights, patents, trademarks, brand equity etc…. Read more »

How much content can you actually re-use when you move to single sourcing?

One of the challenges when considering moving to a single sourcing authoring environment, such as DITA, is determining the Return on Investment. This often boils down to a key question: how much content can you actually re-use? Organisations typically attempt to answer this question in a number of ways: Conducting a semi-manual information audit of the… Read more »

Is legalese a good or bad way to communicate?

The Leveson Inquiry has provided a number of examples of how lawyers and judges communicate. The report, written by Lord Justice Leveson, was praised by The Guardian yesterday for its clarity: Longer than Harry Potter, shorter than Proust, denser than Tolstoy. Brian Leveson’s report thumped into the world at just under 2,000 pages and just… Read more »