With the recent media attention on Yahoo’s announcement that it is banning its staff from “remote” working, we thought it might be useful to look at the case for and against Technical Authors working from home. The case for allowing remote working They can do their jobs more productively without interruption from others. When Technical Authors… Read more »
Category: Technical Author
A case of documentation powering product sales
A case of documentation powering product sales? We spotted this interesting article from Lee Hutchinson on the ars technica Web site on how Philips is using documentation to increase the popularity of its Hue lighting system: Philips delivers promised dev docs for colorful Hue LED lights Since the system’s release, Philips has promised that the API and… Read more »
How can a Technical Author find more time to write user documentation in an Agile environment?
We’ve been working on a white paper that looks at how User Assistance can be more effective and developed more effectively when you’re working in an Agile environment. The white paper should be published in the next few weeks, but here’s a sneak peek at one of the issues we discuss: the lack of time… Read more »
Slides: Applying Lean principles to content strategy
We’ve uploaded the slides from Ellis’ lightning talk at February’s London Content Strategy Meet Up to SlideShare: Applying Lean principles to content strategy See also: Free ebook: “The Lean user guide – applying Lean principles in User Assistance”
Our March newsletter contains news and stories for you on creating clear and simple information your users will love
Today, we’ll be sending out the Cherryleaf newsletter for March 2013, containing news and stories on creating clear and simple information your users will love. You can join the thousands who receive our free newsletter – subscribe here. You’ll be sent a copy of the latest edition straightaway. Your details won’t be shared with anyone,… Read more »